Privacy Policy
1. Introduction
StrateSea Technology, Inc. (“we”, “us”, “our”) operates the website
stratesea.com (the “Site”). This Privacy Policy explains what personal data we collect when you visit the Site, contact us, or submit a support request, how we use that data, with whom we share it, and the choices you have regarding your information. If you have any questions about this policy, please contact us at
info@stratesea.com2. Data We Collect
Automatically Collected Server Data
We receive information automatically from your browser whenever you visit the Site, such as:
- IP address
- Timestamps of each request
- HTTP request headers (User‑Agent, Referrer, Accept‑Language, etc.)
- Device type, operating system, screen resolution, and browser version
- Cookies and other small data stored by the browser
- URL parameters and navigation paths
Contact Information
When you fill out a contact form, sign‑up for a newsletter, create an account, or email us, we collect the name, email address, and any phone number you voluntarily provide.
Support‑Request Data
If you open a support ticket, start a live‑chat, call us, or otherwise request assistance, we may collect:
- A description of the issue you are experiencing
- Workflow or process details you share
- Screenshots, log files, or other attachments you send
- Technical specifications of your computer (operating system, hardware, software versions, error codes)
- Chat transcripts, phone call recordings, or any other communication related to the support request
- URL parameters and navigation paths
Communications Sent to Us
Any text, files, or other data you include in emails or messages to us are stored so we can respond and keep a record of the interaction.
Marketing Preferences
If you opt‑in to receive newsletters, promotional emails, SMS, or phone calls, we record your consent and any preferences you set.
3. How We Use Your Information
- Provision of Services – To operate the Site, authenticate users, process transactions, and fulfill support requests.
- Security & Fraud Prevention – To monitor for suspicious activity, protect against unauthorized access, and comply with legal obligations.
- Improvement & Development – To analyze usage patterns, debug technical issues, and improve our products, services, and user experience.
- Communication – To reply to your inquiries, send order confirmations, system notices, and other transactional messages.
- Marketing – To send newsletters, promotional offers, or product updates. You may unsubscribe at any time.
- Legal Compliance – To respond to lawful requests (court orders, subpoenas, regulatory investigations) and to enforce our Terms of Service.
4. Sharing and Disclosure
We do not sell your personal data. We may share your information with the following categories of recipients, each of which is required to protect your data in accordance with this policy and applicable law:
- Hosting & Cloud Providers – to store website files, databases, and the support‑ticket system.
- Email & Transactional Service Providers – to deliver email communications.
- Customer‑Support Platforms – to manage support tickets and chat logs.
- Analytics & Performance Tools – to generate aggregated usage statistics.
- Legal & Regulatory Authorities – when required to comply with subpoenas, court orders, or other legal processes.
- Business Partners – to process payments and fulfill orders.
- Third‑Party Contractors – to perform technical or administrative services.
5. Third-party Links and Services
Our Site may contain links to third‑party websites, services, or resources (e.g., social‑media plugins). This Privacy Policy does not apply to those external entities. We encourage you to review the privacy notices of any third parties you interact with.
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make a material change, we will post the revised policy on the Site with an updated “Effective Date.”
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